Terms of Use

Company data

Address: Proleterskih Brigada 13, Vranje, Serbia.
Identification number: 28832141
TIN: 111931567
E-mail: info@flexitarianfoundation.org
Activity Code: 9499


Contact Information

For all information regarding donations, you can contact us  by e-mail on info@flexitarianfoundation.org or in person at Proleterskih Brigada 13, Vranje, Serbia.


Privacy policy, complaints and terms of use


Privacy Policy

On behalf of the Flexitarian Society Foundation, we are committed to protecting the privacy of all our customers. We collect only the necessary, basic data on customers/users and data necessary for business and informing users according to good business practices and providing quality service. We give customers a choice including the ability to decide whether or not to delete them from the mailing lists used for marketing campaigns. All user/customer data is strictly kept and available only to employees who need this information to do the job. All Flexitarian Society Foundation employees (and business partners) are responsible for respecting the principles of privacy protection.

Terms of use

By using this website, you acknowledge that you have read, understood and accepted these terms of use (hereinafter “the terms”) and agree that you are obliged to comply with them, as well as all other applicable laws and regulations. If you do not accept these terms, do not use this website.

Flexitarian Society Foundation may change these Terms at any time by making changes to this text. You should visit this page from time to time and check for the updated Terms, as you are legally bound by them. Certain provisions of these Terms may be overridden by explicit legal acts or announcements posted on other pages of this site.

Protection of confidential transaction data

When entering payment card data, confidential information is transmitted via the public network in a protected (encrypted) form using the SSL protocol and PKI system, as currently state-of-the-art cryptographic technologies.
Data security during the purchase is guaranteed by the payment card processor, Banca Intesa ad Belgrade, so the complete billing process is performed on the bank’s website. At no time is payment card information available to our system. ”


In case of return of goods and return of funds to the customer who previously paid for one of the payment cards, in part or in full, and regardless of the reason for return, Flexitarian Society Foundation is obliged to return only through VISA, EC / MC and Maestro payment methods, which means that the bank will, at the request of the seller, refund the funds to the cardholder’s account.

Use of the website

All material on this website (hereinafter “the Site”) is protected by copyright and any unauthorized use may constitute a violation of the Copyright and Related Rights Act, the Trademark Act or other intellectual property laws. Unless otherwise stated elsewhere on this site, all content may be viewed, copied, printed or downloaded for personal, non-commercial use and informational purposes only, provided that all copyright or other proprietary information contained in the original document keep in all copies. You may not modify the content of this site in any way, or reproduce or publicly display, perform, distribute or otherwise use it for public or commercial purposes. Notwithstanding the foregoing, any software or other material available for download or use through this site that has its own terms of use or licensing is protected by those terms. If you violate any of these Terms, your permission to use the Site will be revoked and you will be obliged to immediately destroy all content that you have downloaded or printed.

Unless expressly stated otherwise herein or on any other page of this Site, nothing contained herein, whether express, implied, disclaimer or otherwise, entitles you to use any portion of the intellectual property found on the Site.


All materials, feedback or other types of information you provide to this Site or to Flexitarian Society Foundation regarding this site (“Information”) will not be considered confidential or proprietary. Flexitarian Society Foundation will be the sole owner of all information collected on or in connection with the Site. Flexitarian Society Foundation has no obligation with respect to such information and is free to use it without restriction for any purpose (such as use, reproduction, modification, publication, (re) distribution, public display, etc.) and without citing sources.

It is prohibited to post or transmit to or from the Site any illegal, threatening, defamatory, degrading, obscene, pornographic or other material that violates any laws.


Complaint policy

In case of any problems related to the donation, the donor can make a complaint by sending an e-mail to the address info@flexitaranfoundation.org.

Refund of donations

Refund of the donation is possible in case the payment was made by misuse of the payment card by third parties, or in case the wrong amount of the donation was entered during the payment, in accordance with the procedure prescribed by these Terms of Use.

In cases of wrong amounts for donations, it is necessary to submit a scanned written and reasoned request for a refund, in free form and signed by the payment card holder, within 120 days of payment of the donation, by e-mail to info@flexitarianfoundation.org or by mail to address Proleterske Brigade 13, Vranje. Along with the request, it is necessary to submit an e-mail with a confirmation of the transaction, a scanned ID card of the cardholder and a contact phone.

The donor will be contacted by the Flexitarian Fundation within 30 working days of receiving a valid request. Refunds The Flexitarian Foundation will be able to pay to the donor only to the account linked to the payment card with which the donation was made.

Refunds are made exclusively through VISA, EC / MC and Maestro payment methods, which means that the bank will, at the request of the Flexitarian Foundation, refund the funds to the cardholder’s account.

Requests for refunds submitted after the expiration of 120 days from the payment of the donation or to an address other than the addresses listed here, will not be considered.

Conversion statement

All payments will be made in the local currency of the Republic of Serbia – dinar (RSD). The middle exchange rate of the National Bank of Serbia is used for an informative presentation of prices in other currencies. The amount for which your payment card will be charged will be expressed in your local currency through conversion into the same at the exchange rate used by card organizations, which cannot be known to us at the time of the transaction. As a result of this conversion, there is a possibility of a slight difference from the original price listed on our site.

All prices include VAT and there are no additional costs.